Frequently Asked Questions
Why are you only selling on Amazon?
Because Amazon does all the heavy lifting for us: warehousing, shipping, returns, all that headache, that means we don’t waste time running trucks or packing boxes. Instead, we pour 100% of our energy into testing gear, refining designs, and taking care of you when you need us. You get fast Prime shipping, we get more time to make badass products. Everyone wins.
Do your products really have a Lifetime Warranty?
Yep. For life. If your Triton gear ever breaks because of a defect, we’ll fix it or replace it—no excuses, no fine print. We build gear to last, and if it doesn’t, that’s on us.
How do I register my warranty?
You don’t. No “forms” or “serial numbers” to fill out. If you bought from our official Amazon store, you’re covered. Just hang on to your order number, and if something ever goes wrong, hit us up at support@tritonwild.com. A certified product tech will take care of you within 24 hours. Ezpz.
How do I get support if I need it?
Shoot us a message through Amazon or our support link, and you’ll get a real human (no bots, no endless loops). We actually like talking to our customers, so don’t be shy.
Do you actually test your stuff?
Hell yes. We drop it, smack it, run it, and push it until we’re confident it can take abuse in the real world. If it can’t pass our beatdown, it doesn’t get sold.